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I'm not actually in IT but around my small office I am the one who helps out with people not knowing how to use software. Like seriously they don't know how to use some of the simplest of software.
I asked front desk lady (FDL) to try some instructions that I created to see if the general population could figure them out.
FDL: Sure no problemMonkey: Great! Thanks for helping me. Ok go to x.comFDL: types in x.com into Bing
Now i know that not everyone gets they can just type it into the top bar so I sigh and let it continue.
FDL: looks around the screen I don't see "start here" (the next step)Monkey: Go to x.comFDL: looks around the screen again What do I do now?Monkey: sighs heavily You searched for x.com the URL goes up here points to URL You are still at Bing a search engine. You need to actually go to x.comFDL: O ok... continues with task
This women has been using a computer here for years but can't figure out how to go to a website. I just don't get it. O this person also saves her files by emailing them to her self. Yes she actually emails her files to herself to save them.
- User wranglingmonkies on Reddit
Source: http://www.reddit.com/r/talesfromtechsupport/comments/2esth0/no_the_url_goes_up_there/
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