I have actually heard this one before. It is more common than many in IT would like to admit.
I received a call many years ago from a end user saying his coffe cup holder was no longer working… I explained that this was IT and not the caftereer, his reply was the draw that comes with the PC wont open to put his coffe cup in. I went and checked it out and he had been using the CD Drive to hold his cups of coffe and there was some much spileage the draw would no longer open -Andy6833 on SpiceWorks Community "Scariest IT Support Story"
Source: http://community.spiceworks.com/topic/984221-scariest-it-support-story?page=3
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