This one comes from the Scariest IT Support Story section of the Spiceworks Community. It was posted by the user wingzfan99.
I got a call that one of our networked digital signs (read: TV running an overpriced powerpoint presentation) was showing a driver installation prompt over top of the slideshow.
When I arrived, I noticed that it wanted to install the drivers for an iPhone. I went around the corner to the room where the "server" was that ran this display... it's a workstation locked in a rack 10ft off the ground. Key words there being "locked" and "10ft off the ground". There was also a 24-port switch in there that served that wing of the building
I got a ladder, went up, and opened the rack without my key and unplugged the iPhone that someone was charging off of our workstation.
One of the staff really needed to charge his phone and "found a way around the lock" -- he used a screwdriver to pry the latch out of the slot inside the door.
Needless to say, we put in a much more secure rack, and HR gave the guy a pretty serious talking to.
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